Term & Conditions

Welcome to www.edenaura.pk. These Terms & Conditions govern your use of our website and the purchase of products from Eden Aura. By accessing our website or placing an order, you agree to follow the terms stated below.

Please read them carefully.

1. About Us

Eden Aura is a private label brand offering premium perfumes for men and women through our online store.

Website: www.edenaura.pk
Email: info@edenaura.pk
Call / WhatsApp: +92 3012678999

2. Acceptance of Terms

By using this website, you confirm that:

  • You are at least 18 years old or using the website under supervision of a parent/guardian.
  • You agree to comply with these Terms & Conditions.
  • You will provide accurate and complete information when placing an order.

If you do not agree with these terms, please do not use our website.

3. Products & Descriptions

We try our best to provide accurate product descriptions, images, and details. However:

  • Slight variations in packaging or color may occur.
  • Product availability may change without notice.
  • We reserve the right to limit quantities or discontinue products at any time.

All perfumes are sold for personal use only. Reselling without written permission is not allowed.

4. Pricing & Payments

  • All prices are listed in Pakistani Rupees (PKR).
  • Prices may change without prior notice.
  • We reserve the right to cancel orders in case of pricing errors.

We offer secure payment methods including Cash on Delivery (COD) and other available payment options at checkout.

5. Order Confirmation & Cancellation

Once you place an order:

  • You will receive an order confirmation.
  • We reserve the right to cancel or refuse any order due to stock issues, incorrect pricing, or suspicious activity.
  • If your order is cancelled after payment, a full refund will be processed.

Customers may request cancellation before the order is shipped.

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location.
  • Eden Aura is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.
  • Customers must provide correct shipping details. We are not responsible for delivery issues caused by incorrect information.

7. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy, available on our website.

Please review that policy carefully before placing an order.

8. Intellectual Property

All content on this website including:

  • Logos
  • Brand name
  • Images
  • Product descriptions
  • Text and graphics

are the property of Eden Aura and are protected under applicable intellectual property laws of Pakistan.

You may not copy, reproduce, or use any content without written permission.

9. Limitation of Liability

Eden Aura shall not be held liable for:

  • Any allergic reactions or misuse of products.
  • Indirect or incidental damages arising from the use of our website or products.
  • Delays or failures caused by circumstances beyond our control.

Customers are advised to review product ingredients (if applicable) before use.

10. User Conduct

You agree not to:

  • Use the website for illegal or fraudulent activities.
  • Provide false information.
  • Attempt to harm, hack, or interfere with the website.

Any misuse may result in legal action under the applicable laws of Pakistan.

11. Privacy

Your personal information is handled according to our Privacy Policy. We respect your privacy and take reasonable steps to protect your data.

12. Governing Law

These Terms & Conditions are governed by and interpreted according to the laws of the Islamic Republic of Pakistan.

Any disputes shall be subject to the jurisdiction of the courts of Pakistan.

13. Changes to Terms

Eden Aura reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.

Continued use of the website means you accept the updated terms.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

🌐 Website: www.edenaura.pk
📧 Email: info@edenaura.pk
📞 Call / WhatsApp: +92 3012678999